Telehealth Live Video Consult

Telehealth Live Video Consult

Prenatal or Lactation Visits are conducted via a HIPAA compliant, secure, live video calling platform.

You will need a good internet connection and a Smart Phone, Laptop, or Tablet with a camera.

If at all possible you should have another person present to hold the device while you feed your baby during the call. If this is not possible, give some advance thought to ways you can prop your device during our visit so your hands are free while you are nursing.

You will also need good lighting in the room you are in, and ideally a flashlight or small light available.


In a telehealth lactation visit:

We will discuss your reasons for the visit, and your baby's latest weight, work together to assess your baby's oral function and your breasts as needed, and help you to learn how to latch most effectively. I will observe you breastfeeding and guide you in making adjustments.  

I will address your concerns and questions, and evaluate any challenges you are facing. We will discuss strategies to best help you meet YOUR breastfeeding goals, whatever they are. We will make a customized care plan together before we finish the session so that you have a clear plan and next steps, and I will email a copy of it to you after the visit.

After our consultation, if indicated, I will send a report to your baby's primary healthcare provider, and/or yours if indicated or relevant, so that your family's care is coordinated within your healthcare team.

We will stay in touch over the next few days to evaluate how things are progressing and discuss any changes needed in the care plan. Follow-up visits are often helpful and can be scheduled as needed.

Please contact me to schedule a telehealth live video visit, and don't forget to fill out the online intake form so that I can get background information in order to focus on you and your baby during the actual visit. I have a wide range of scheduling possibilities, including week days and weekends, and can usually fit you in within 48 hours if needed so that we can address any critical breastfeeding issues right away.

Payment is due at the time of visit. (Except covered Insurance participants see Insurance Coverage for details.) For telehealth visits payment can be made electronically via Square secure payment processor invoice emailed to you after the visit.

Telehealth Prenatal Visit Fee          $125

Telehealth Lactation Initial Visit Fee $160

Telehealth Lactation Follow Up Visit Fee $125

Forms of payment accepted: Visa, Mastercard, HSA / FSA Card

NOTE: Most AETNA Participants can have up to 6 home visits, including a Prenatal Visit, with NO out of pocket cost. Many ANTHEM PPO, BLUE CROSS BLUE SHIELD PPO, CIGNA PPO, and some UNITED PPO participants can have 6 or more visits fully covered, including a Prenatal Visit. See Insurance Coverage for details.

Most private insurance companies are required under the Affordable Care Act to reimburse for out of network,  comprehensive lactation care. For more information on Insurance Reimbursement See Insurance Coverage.

Medicaid, WIC and SNAP Program participants are eligible for significantly reduced fees through the Financial Assistance Fund


A Note on Telehealth and Home Visits

Almost all lactation issues CAN be successfully addressed by live video telehealth with appropriately skilled providers. The recent public health crisis has motivated many lactation providers to enhance our skills in this area, and I have seen great results in my practice achieved solely through live video telehealth visits. Please contact us to discuss any questions you may have about telehealth in your specific situation.


Schedule a Visit

Text or Telephone (518) 672-1519, 

or 

email to Sarah@HeartsWorkBreastfeeding.com

Weekend appointments are often available if needed. I can usually fit in new appointments within 48 hours if needed. 

When making contact to schedule a visit, please indicate your:


I make telehealth visits to anywhere with a good internet connection, and In Person visits within approximately 40 minutes drive of Chatham, NY, which includes all of Columbia and Renssalaer County, and sections of Greene County, Albany County, and Berkshire County, MA